Walker C1 for multilingual reception, tours and commercial assistance
UBTECH presents Walker C1 for commercial-interaction scenarios including reception, guidance, tours and multilingual communication. Its humanoid appearance and mobility can support more natural experiences in showrooms, innovation centers and events.
A service must solve a real need
Greeting is only the beginning. A useful case should answer approved questions, guide visitors, collect requests with consent and transfer the conversation to a person when needed.
How HUMATRIX is developing this use case
HUMATRIX is designing trilingual flows for Portuguese, Spanish and English, with a controlled knowledge base, visit routes, contact forms and clear escalation rules.
Measurement and data protection
Understanding, resolution rate, waiting time, accessibility and satisfaction should be evaluated. Voice, image or contact data collection must follow minimisation, transparency and consent.
Walker C1 is manufactured by UBTECH. HUMATRIX studies and develops applications for the Iberian market; it does not announce an existing deployment without validation.
Discuss a pilot with HUMATRIX: https://www.humatrix.tech/en/contacto/
Reference source: official UBTECH Walker C1 product page
https://www.ubtrobot.com/en/humanoid/products/walker-c1/

